As a jewelry manufacturing company, Billig Jewelers has the advantage of examining every piece throughout the various stages of production. This allows us to provide high quality, hand crafted products with superior craftsmanship. We stand behind the quality and craftsmanship of all of our jewelry pieces. We believe in complete customer satisfaction and peace of mind, therefore all of our jewelry is backed by our lifetime warranty against manufacturing defects.
If you experience an issue requiring repair, Billig Jewelers will gladly inspect your jewelry piece and evaluate the problem. If the issue is determined to be the cause of a manufacturing defect, we will repair or replace the item at no cost to you. We also offer complimentary return shipping for all warrantied repairs. If the issue is determined to be the cause of wear and tear, you may choose to obtain a quote for cost of the repair, or submit your claim to your insurance company. In addition, damage caused during sizing or services performed by someone other than Billig Jewelers will void our warranty.